Ventana Big Sur Review
"With 59 secluded suites featuring expansive balconies, 160 magnificent acres of natural splendor on the rugged Pacific coast, and amenities and activities both private and purposeful, Ventana embodies the notion that space is luxury.
This is a place where everyone can find what they seek, from romance and emotional connection to perspective and solitary reflection." Alila Ventana Big Sur
4.68
Excellent
Hotel rating breakdown
Value
WiFi
Cleanliness
Bed Comfort
Gym
Service
Room Amenities (TV, Fridge etc.)
Pool
Location
Bottom Line
What we loved
Location, location, location: "Window" into Big Sur & its beauty. Close to Pfeiffer State Park & Pfeiffer Beach, with access to many other hiking trails. Great home base after exploring the outdoors.
Not usually a fan of the "log cabin" aesthetic, truly loved the room decor that paid homage to the surroundings in a clean and modern way.
Meal-inclusive package, where alcohol is not included. Note: this is a temporary perk, added due to COVID.
Nice room with a comfortable bed. Hooray for an in-room Nespresso & double sinks!
Wonderful staff. Everyone we interacted with was pleasant and super accommodating. From Michael & Richard during dinner service to Thomas & Ramiro during lunch. There are many ways to contact guest services, you can use the in-room tablet, use the in-room rotary phone, or text.
What we did not like
Internet was sporadic, not too big of a deal as we came here to explore the outdoors. Might be an issue if you come here planning on working remotely.
Verdict
We spent 30k points per night for our 4-night stay where cash rates are upwards of $3,000/night. Having Hyatt Globalist we were upgraded to a Big Sur Villa, their 930 - 1,198 square foot bi-level suite, which was a treat. Overall great stay would definitely return.
Hotel Techology & Amenities
Internet Speed
9Mbps
This internet speed is great for:
Web Browsing
Emails
Streaming Music
Streaming Youtube
TV Ports, Plugs & other tech
Availiable in the room/hotel:
Elevator Key Card required
Guest In-Room Tablet
Mobile Key Access
Chromecast/Smart TV
Wired Internet
Hospitality App/Texting