Homewood Suites by Hilton Charlotte Uptown First Ward Hotel Review

Charlotte, NC

Nov 7, 2024

economy Hotel

2 Queen Beds Studio Suite | Room # 1322

In the center of Charlotte, you’ll find our hotel minutes from The Market at 7th Street and the Spectrum Center. The Bank of America Stadium and the NASCAR Hall of Fame are nearby. We offer meeting space, a business center, free hot breakfast, and a fitness center. After a busy day, relax at our First Ward Social Bar and Kitchen. -Homewood Suites by Hilton

3.58

out of 5

Fair

Hotel rating breakdown

Value

WiFi

2.5

Service

Cleanliness

3.5

Bed Comfort

3.5

Location

Gym

Room Amenities (TV, Fridge etc.)

No on-site Pool availiable

Bottom Line

What we loved

Spacious studio suite with couch & kitchenette.
Keycard needed to access front doors & elevators.
Free coffee & hot water available in the lobby.
Well-equipped kitchenette with full fridge, dishwasher, plates & toaster.
Large gym with plenty of equipment, however, the gym was in the basement with minimal view/natural light.
Paid $502 (plus $76 in taxes) for our 3-night stay which was a good value for what we needed. In the future, I would look into staying at other hotels before staying here again.

What we did not like

Low water pressure in the shower, barely a trickle.
Thin walls, you can hear what's happening in the hallways.
Lots of construction in the area, and a homeless population. Would advise against walking alone at night.
Hotel only has valet parking at $45/night, which utilizes a nearby parking garage.
Bedroom has only 1 night table with limited outlets for use.
Wifi speed is 9, extremely slow for streaming which caused frequent video buffering.
Slow response to text messages.
Wall mounted AC, not central air with resulted in uneven heating/cooling of the room.
The motion-sensor light switch in the bathroom illuminated the room during early morning bathroom visits. We had to cover the sensor with tape to stop this from happening during our 3-night stay.
When looking for a spoon we found dirty cutlery & the dishwasher had a weird smell.

Verdict

This hotel offers a mixed experience. While the spacious suites, well-equipped kitchenettes, and good value for the price are definite positives, several drawbacks prevent a wholeheartedly positive recommendation. Issues like low water pressure, thin walls, slow WiFi, and a poorly functioning dishwasher detract from the overall experience. The lack of central air and inconvenient bathroom lighting further add to the list of cons.

Consider this hotel if spaciousness and a kitchenette are priorities and you plan to spend minimal time in the room. However, if amenities like strong water pressure, reliable WiFi, and a peaceful environment are important to you, explore alternative options.