Hyatt Regency Boston Harbor Hotel Review

Boston, MA
Aug 19, 2024
economy Hotel
2 Double Bed Harbour View

Feel inspired when you stay at Hyatt Regency Boston Harbor, a waterfront hotel. Conveniently access Logan Airport via our complimentary hotel shuttle. - Hyatt Regency Boston Harbor

3.50

Fair

Based on weighted review scores.

Hotel rating breakdown

Value

3.5

Gym

WiFi

4.5

Service

3.5

Cleanliness

3.5

Bed Comfort

3.5

Pool (not rated)

Location

Room Amenities (TV, Fridge etc.)

3.5

Quick Tip

Use the MBTA water ferry to get the downtown area (faster) than Uber/public transportation.

Bottom Line

What we loved

Hotel has a free airport shuttle.
Breakfast (comped for Globalist) at the Harborside Grill was very good.
Hotel is close to the MBTA Water Ferry dock & the 66 bus stop.
Gym has a decent size gym with a view of the harbor.

What we did not like

Airport shuttle was hard to locate. Called the front desk for 20 minutes with no answer.
Check in was short, while my Globalist status was acknowledged there was no information provided about the hotel, breakfast or other amenities.
Hotel is showing it's age; in need of a renovation.
While we did not hear any airplane noise we could hear our neighbors phone conversations.
On the 2nd day 2 of the 3 elevators had issues and did not move after selecting the lobby. Someone else said the day before the 3rd elevator was doing the same thing & would not go below the 6th floor.
Airport hotel that is not in the walkable vicinity of anything.
Morning of check-in, Junior suites & the presidential suite were available yet Globalist upgrade was only to a Double Bay with Harbor View.

Verdict

This was not my first option for a 2-night stay in Boston, however I had two free night awards to burn & the neighbouring Hyatt Regency Boston hovered around $400 per night. With a free hotel airport shuttle, it is just fine for a quick trip. On longer stays, I would stay elsewhere for more perks.