Hyatt House Indianapolis/Downtown Hotel Review

Indianapolis, IN
Aug 27, 2024
economy Hotel
Studio Kitchen Suite | King Bed (plus sofa bed) | Room 606

Opposite Bankers Life Fieldhouse arena, this informal hotel is a 7-minute walk from Indianapolis Union railway station, 2 miles from Indianapolis Zoo and a mile from White River State Park. - Hyatt House Indianapolis/Downtown

3.90

Good

Based on weighted review scores.

Hotel rating breakdown

WiFi

Service

3.5

Cleanliness

Bed Comfort

Pool

3.5

Location

4.5

Value

3.5

Gym

Room Amenities (TV, Fridge etc.)

Bottom Line

What we loved

Great location close to Gainbridge Fieldhouse.
Studio room is spacious with large spacious bathroom.
The hotel has a large gym along with coin-operated laundry with 2 washers & 2 dryers.
Staff is friendly & complimentary breakfast is available.
The hotel has 4 elevators that work efficiently. After the Fever game, there was a line & a bit of wait, which is to be expected.
Hotel has a [small above-ground indoor] pool.

What we did not like

A half bottle of Dr Pepper was in the fridge when we checked in, a cleanliness issue.
There were several homeless folks in the park near the transit center & police station on the walk to Whole Foods, a possible safety issue.
Street noise can be heard from the 6th floor room, might be bothersome to some especially when events are happening.
Valet parking is $43 per night.
Shower water pressure is low & Internet is slow (9 mbps).
3 days after checking out the stay had not posted to my Hyatt account & needed to be manually requested.

Verdict

We were in town for a Fever WNBA game & the Hyatt House is located directly across the street, which is a huge plus. We paid $380 for our 2-night stay, and with a spacious studio wth a kitchenette, this is a great base to attend an event at Gainbridge. If doing other activities outside the area, I would stay somewhere else.